Limited Warranty

PASYON PACKS is committed to providing and delivering good quality and practical products.

PASYON PACKS provides a Limited Warranty to purchasers of PASYON PACKS products who have receipt of proof of purchase from pasyonpacks.com. This limited warranty covers products manufactured by PASYON PACKS purchased directly from PASYON PACKS.

LIMITED WARRANTY:

PASYON PACKS warrants the products sold to the customer for a period of one year from the date of purchase.

WHO THIS WARRANTY EXTENDS TO:

This limited warranty extends to the original purchaser of any product or, in the case of a gift, the original recipient of the product. PASYON PACKS limited warranty is not transferable.

WHAT IS COVERED BY THIS LIMITED WARRANTY?

This limited warranty applies to manufacturing defects in materials and workmanship, notwithstanding age, that make the product non-functional:

     - Manufacturing defects

     - Zippers that no longer function (open or close)

     - Fabric tears that make the product non-functional

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?

This limited warranty does not apply to damages resulting from normal wear and tear, cosmetic issues, or other non-functional changes in the appearance that do not affect the functionality of the bag, and accidental damage. The following are normal wear and tear and accidental damage not covered under the limited warranty:

       - Stains, fading, discoloration

       - Excessive sun exposure

       - Melted or chipping of zippers, metal or painted elements in or on the    products

        - Fabric abrasion and or fabric pilling

        - Vecro wear 

        - Any damage, stolen, or loss of products or contents of a bag, or similar expenses, are not covered.

        - This limited warranty does not cover the product if used in a manner incompatible with the intended design, or if the care instructions provided on pasyonpacks.com are not followed. Use of washing machine and/or drying machine on the product is not recommended and can result in damage to the product, which will not be covered by this limited warranty.

        - This limited warranty does not cover the included drawstring bag and foam pad that comes with purchase of the PASYON PACKS backpack.

        - Any products sold by resellers who are not authorized retailers of PASYON PACKS.

        - This limited warranty does not provide a refund of the product.

YOUR RESPONSIBILITIES:

In order to get the benefit of this limited warranty you must:

         - Return your product to PASYON PACKS and provide proof of the original date of purchase

         - Provide evidence of defect and any claims by contacting us. 

After receiving your original product, PASYON PACKS will replace (as applicable) and ship your new product to you.

For any questions, please contact: support@pasyonpacks.com